In our last customer survey, many of our customers asked for a more direct support channel.
Since we strive to meet the wishes of our customers quickly, all interested new and existing customers can now find our new live chat on webtropia.com. You can use this chat to chat with our employees in real time and find out more about our root server and virtual server products.
We use the innovative live chat software from Olark (www.olark.com), which enables us to react very quickly and directly. With our support staff, the inquiries appear via instant messenger (Jabber).
We would be very happy to receive your feedback!
Best regards,
Your webtropia.com blog team
PS: The live chat is only displayed if one of our supporters can actually answer within the next few seconds.
2 Comments
Hallo,
I bought a VPS server ... But I haven't received an e-mail. Can someone help me?
Hello Pkz,
please send your customer number once info@webtropia.com contact.
Thank you!
gruß
Christoph